About a booking
Give your reference (it starts with P- and appears in the confirmation email), the date of the trip and the name used to book. Changes and cancellations follow the booking terms.
On the day of the trip
For a delay, the equipment, the shuttle or the welcome, contact the hire company directly, as only they can act on site:
- Kayaks Libert (Lesse): +32 82 22 24 78, Quai de Meuse 1, 5500 Anseremme;
- Coo Adventure (Amblève): +32 80 68 91 33, Petit Coo 4, 4970 Stavelot;
- Récréalle (Semois): rue Léon Henrard, 5550 Alle-sur-Semois.
Alerts, widget, data
To stop an alert, use the link in every email: it takes effect immediately. Campsites, holiday homes and tourist offices can display the water level widget for free; write to us with any integration question. If a value looks wrong, tell us the river, the time and what you observed.
Your data
To exercise your rights (access, correction, erasure), write to the same address. Details are in the privacy policy.